Shipping policy

Last updated: October 21, 2026

Order processing

We normally process and ship in-stock orders within 1–2 business days after payment is confirmed. Business days are Monday through Friday, excluding holidays. Processing time is separate from the carrier's delivery time.

Shipping rates and free shipping

Shipping options and charges are displayed at checkout based on the items in your order and your delivery address. Free shipping is available on eligible orders of $75 USD or more. Select an available free shipping option at checkout; checkout confirms eligibility for your order.

Destinations and delivery estimates

We ship within the United States and to selected international destinations. Available destinations and services are shown at checkout. Some products or services may be restricted by destination or carrier.

Any carrier delivery estimates are estimates, not guaranteed arrival dates. Weather, holidays, customs inspections and carrier disruptions may affect transit time.

Tracking and order details

When your order ships, we send a shipping confirmation with tracking information when available. Tracking may take time to update after a label is created. Please check your shipping address before submitting your order. Contact us promptly if an address needs correction; changes may not be possible after shipment.

Delays, missing packages or damage

If we cannot ship within the stated processing time, we will contact you with an updated shipping estimate and the option to cancel the unshipped order for a refund. If your package is delayed, missing, damaged or marked delivered but cannot be located, email support@groomstandard.com with your order number so we can help investigate and arrange an appropriate resolution.

International orders

Customs duties, import taxes and other charges imposed by the destination country may apply. Any amounts collected at checkout are shown there; charges not collected at checkout may be payable to the carrier or local authorities. Customs processing can add delivery time.